Effective Date: 1st May 2025

Welcome to ARK LUXURY OILS (“we,” “our,” or “us”). This Shipping Policy outlines the shipping terms and conditions when you place an order on our eCommerce website.

1. Order Processing Time

• Orders are delivered within 7 to 10 business days (excluding weekends and holidays).

• Orders placed after 24 Hours will be delivered the next business day.

• You will receive a confirmation email once your order is delivered and shipped.

2. Shipping Rates & Costs

• Shipping charges are calculated at checkout based on weight, destination, and shipping method.

4. International Shipping

• We currently do/do not offer international shipping.

• International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

5. Order Tracking

• Once shipped, you will receive a tracking number via email.

• You can track your order on our website or the carrier’s website.

6. Shipping Restrictions

• We do not ship to P.O. Boxes, APO/FPO addresses, or restricted areas.

• Certain products may have shipping restrictions due to size, weight, or regulations.

7. Lost or Delayed Shipments

• If your order is delayed beyond the estimated delivery time, please contact us at contact@arkluxuryoils.com.

• We are not responsible for delays caused by weather, carrier issues, or incorrect addresses provided by customers.

8. Damaged or Missing Items

• If your order arrives damaged or missing items, please notify us within 3 days with photos and order details.

• We will arrange for a replacement or refund as per our Return & Refund Policy.

9. Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with the updated effective date.

10. Contact Us

For any questions about our Shipping Policy, please contact us at: Email: contact@arkluxuryoils.com
Phone:+91 99877 57537