At Ark Luxury Oil, we are committed to providing premium quality oils to our valued customers. Please note that we follow a No Refund Policy.
All Sales Are Final
Once an order has been placed and confirmed, it cannot be cancelled or refunded.
Non-Refundable Products
Due to the consumable and personal care nature of our oils, refunds will not be issued under any circumstances.
Damaged or Incorrect Orders
In the unlikely event you receive a damaged, leaked, or incorrect product, you must notify us within 24 hours of delivery with photo/video evidence.
Upon verification, a replacement will be arranged. Refunds will not be provided.
Customer Responsibility
Customers are requested to review product details, descriptions, and ingredients before making a purchase.
Management Rights
Ark Luxury Oil reserves the right to make exceptions at its sole discretion in extraordinary cases.